SKYPE & ZOOM SESSIONS – Terms and Conditions


Thank you for your interest in arranging to work with me online using  Skype or Zoom.

I want to ensure that you are aware that by booking in a paid-for session, you are also confirming your agreement with the following:-

  • Skype or Zoom session bookings are only fully confirmed by both parties upon payment 24 hours in advance for the amount due – either by Paypal or Direct Bank Transfer. Details for both payment options will be given to you by e-mail after our initial free 15 minute call.
  • If you are unable to keep any of our appointments please give me at least 24 hours notice. We can then re-schedule our appointment and transfer any payment already made on to the new session.
  • I understand that unforeseen emergency circumstances do happen to us all – and in such an event I may agree not to charge you in full for a session cancelled with less than 24 hours notice.
  • If you forget about our booked session and don’t attend (without prior cancellation) then the full fee is due from you. 

Please contact me to notify non-attendance as soon as possible by e-mail to

Sessions do not come with a guarantee of any immediate major life changes. It may well be that 6-12 sessions are all you need or want, but you can have further sessions if we both agree that they may be of greater benefit to you.

Our online calls must not be recorded by either party in any circumstances – to protect personal and professional boundaries.

In the event of any unforeseen internet connection problems which interfere with our call, we can either move across to a telephone conversation if you are based in the UK, or rearrange the remainder of our call for another mutually agreed time.

Maxine Harley (MSc Integrative Psychotherapy)


Therapeutic self-development mentoring for women