SKYPE & ‘PHONE SESSIONS – Terms and Conditions

I want to ensure you are aware that by making a booking with me you are in agreement with the following:-

  • The Skype or ‘phone call booking is only confirmed upon full payment in advance for the amount due – via Paypal or BACS (details  for BACS will be given to you by e-mail after our initial free call)

  • If you are unable to keep our appointment then you will forfeit your fee – unless you give me 24 hours notice by e-mail to In that event I will consider re-scheduling our appointment.

  • We will keep to the time allocated and agreed. If you decide that you would like to spend more time speaking with me then you are welcome to book and pay for extra time as you wish. Payment must be made and cleared before any further sessions can go ahead.

  • Sessions do not come with any guarantee of any major life changes. We will explore what you need and how to attain that as best we can in the time available. It may well be that one session is all you need or want, or you can have further sessions on a rolling basis, or you can book a block of sessions if you prefer. 

  • Calls must not be recorded in any circumstances – to protect personal and professional boundaries.

  • In the event of unforeseen technical connection problems with Skype which interfere with our conversation – we can either move across to a telephone conversation instead, or rearrange the remainder of our call for another mutually agreed time and date.

I’m looking forward to helping you to get to where you want to be.

Maxine Harley

(MSc Psychotherapy)


Therapeutic self-development mentoring for women