SKYPE & ZOOM SESSIONS – Terms and Conditions

Thank you for arranging a Skype or Zoom call with me.

I want to ensure you are aware that by making a booking you are also confirming your agreement with the following:-

Skype or Zoom session bookings are only fully confirmed upon payment in advance for the amount due – either by Paypal or Direct Bank Transfer (details for BACS payment will be given to you by e-mail after our initial free call).

If you are unable to keep our appointment please give me at least 24 hours notice – otherwise you will forfeit your fee – by e-mail to

We can then re-schedule our appointment and transfer the payment to the new session. (I understand that unforeseen circumstances do occur – and in such an event I may agree not to charge you in full for your cancelled session.)

If you forget about our booked session and don’t attend (without prior cancellation) then the full fee is due from you. 

Sessions do not come with a guarantee of any immediate major life changes. It may well be that 6-12 sessions are all you need or want, but you can have further sessions if we agreed that they will be of benefit to you.

Calls must not be recorded by either party in any circumstances – to protect personal and professional boundaries.

In the event of any unforeseen internet connection problems which interfere with our call, we can either move across to a telephone conversation if you are based in the UK, or rearrange the remainder of our call for another mutually agreed time.

Maxine Harley (MSc Integrative Psychotherapy)


Therapeutic self-development mentoring for women